Privacy Policy

1. Introduction

At RiseApparel, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name and contact information (email, phone number)
• Shipping and billing address
• Payment information (processed securely through Stripe)
• Order history and purchase information

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on the website
• Referring website or source
• Device information (type, operating system)

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Improve our website and user experience
• Send promotional emails (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

4. Payment Information Security

We use Stripe, a trusted third-party payment processor, to handle all payment transactions. We do not store your credit card information on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption to protect your payment data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and cart items
• Understand how you use our website
• Analyze website performance
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Order information is typically retained for 7 years for tax and accounting purposes. Marketing data is retained until you unsubscribe from our communications.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a machine-readable format

To exercise these rights, please contact us at privacy@riseapparelstore.com

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@riseapparelstore.com
General Support: support@riseapparelstore.com